Frequently Asked Questions
How safe is my credit card information?
All financial transactions are carried out at PayPal, a global leader in online credit card transactions. If you already have a PayPal account, you can simply use this to pay in one or two clicks without having to enter your information. If you do not have a PayPal account, you can choose to register for a PayPal account or to use the PayPal one-off payment system which does not require registration. We are never in possession of your credit card details on our website or server. We only retain the delivery information we need to complete the delivery.
How do I know my order is placed properly?
When you place an order on this website, following a conclusion to the payment process at PayPal, this site is automatically notified of the success or failure of the payment. This website then automatically post emails to both you and our accounts department to notify the status of the order. In addition to this, you should also recieve notification from directly from PayPal.
How long do I have to wait for delivery?
We normally expect to despatch orders by mail the same day as ordered if before 12am, otherwise next working day.
